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Upgrading from The Grid 2 to Grid 3

We have collated the most frequently asked questions regarding upgrading from The Grid 2 to Grid 3.

How do I upgrade to Grid 3?

You can get started straight away. Simply visit thinksmartbox.com/Grid3 and download Grid 3 now. Your copy of Grid 3 will work for 60 days without a licence.

How do I licence my copy of Grid 3?

There are three different ways you can purchase the licence for your copy of Grid 3:

Website – Visit thinksmartbox.com/Grid3 and request a quote for a Grid 3 upgrade

Email – Send an email to sales@thinksmartbox.com and request a Grid 3 upgrade

Phone – Contact our friendly team and purchase your licence over the phone

What is included with Grid 3?

Everyone who purchases Grid 3 or a Grid 3 upgrade will receive exactly the same product. This includes a Grid 3 pack, complete with Getting Starting guide, training cards and handy shortcuts card.

What training is available with Grid 3?

In addition to your Grid 3 pack you have access to our online Smart Support, with hundreds of frequently asked questions available for you to search, a webinar library and more. Free face to face training is also available in Malvern, UK.

We have a friendly team of Training Partners who can visit you at your home, school or place of work for bespoke training days on request.

What support is available with Grid 3?

There is free unlimited support available for anyone purchasing from the UK or Ireland from our Support Team. You can get in touch online at www.thinksmartbox.com, using our Online Chat window, over the phone on 01684 578 868 or via email at support@thinksmartbox.com.

If you are not based in the UK or Ireland, please contact your local reseller for support questions.

I’ve made my own grid sets in The Grid 2, can I use them in Grid 3?

Yes! You can easily import your grid bundles from The Grid 2 by going to Grid Explorer, Menu, Add, The Grid 2.

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