Skip to main content
Contact our support team

Acapela voice licence error in The Grid 2

Error description:

Licence Manager reports that some Acapela voices are licenced, but The Grid 2 does not offer the voices.

Error information:

You have voices from more than one version of the Acapela speech system installed on your computer.


Locate the following folder:
C:Program FilesSensory SoftwareCommonSpeech
And delete the folder “Acapela” that appears in this folder.
You should then reinstall your Acapela voice(s) from a recent CD.

Request a quote

Quickly put together what you need and send it over to us.

Request a quote

Mailing list

Join the Smartbox mailing list for regular updates and news.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at

We use MailChimp as our marketing email platform. When you join, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.