- SB10, Grid Pad Go, Pro 11 and Eye 11 general troubleshooting
- Windows 10 and your device
- Quick device maintenance and troubleshooting
- Antivirus updates
- Pre-Recorded IR Remote files for Environment control
- Languages reset after Windows 10 Anniversary update
- Generate a battery report
- How can I improve the battery life of my Grid Pad?
- How do we estimate our battery life?
- SmartNav less responsive after Windows 10 update
- Access method less responsive after Windows update
- How to remove Cookies and search history from Internet Explorer and Microsoft Edge
- How to use headphones without interfering with speech
- How to disable Windows 10 sign-in
- Cannot pair wireless Acer keyboard with Grid Pad
- How to remove the handles from a Grid Pad Go device
- How to find your device serial number
- Recommended power settings for your Grid Pad
- How to turn off touch screen hooking in EyeTech QuickACCESS
- Not receiving notifications of phone calls in Grid 3
- How to improve visual feedback for touch screen users
- Grid Pad 11 not starting
- Windows 10 update reverts Grid Pad Start Menu
- Windows 10 update re-enables Fast startup
- High CPU usage on Grid Pad 13
- Grid Pad and Accessory manuals
- Programmable buttons on Grid Pad 12
- Cleaning of devices
- Grid Pad 15 – A Class 1 Medical Device
- Grid Pad 8 and 10 screen rotating not in sync with touch
- Sleep screen or wake on touch issues after Windows Update 2004/20H2
- Echo cancellation setting in Grid
How can I improve the battery life of my Grid Pad?
Depending on the use of your Grid Pad device, the battery life (from fully charged to 2-5%) will vary. Intensive use including having multiple complex applications open, using Bluetooth, streaming video and listening to music will drain the battery faster than more conservative usage.
You can find out how we estimate our battery life here.
Below are some tips to get the most out of your devices battery and conserve battery life.
Reduce the brightness of the screen
The screen is one of the biggest drain of battery on any mobile device, using 50% – 70% brightness is our recommendation.
You can find the brightness settings of your device in Settings > Power & sleep then selecting Additional power settings
On the Power & sleep screen you can also adjust when the screen will turn off and when the device will enter sleep mode. Turning off the screen more regularly will improve your batteries life span.
A good rule of thumb with mobile devices and connectivity is to switch off what you are not using. This includes Bluetooth and Wi-fi.
Bluetooth can be switched off in Settings > Devices > Bluetooth
Wireless internet can be switch off in Settings > Network & Internet > Wi – Fi
Services like OneDrive and Dropbox keep your devices network and services running in the background. Reducing the frequency of syncing can help improve battery life.
Running multiple applications at once
Keeping multiple applications open at the same time can have an impact on your battery life. It is good practice to close applications you are not using.
Eye gaze power saving
If you have a device with an eye gaze camera, the camera software has power options.
If you are using a myGaze camera ensure you are using Eye Mouse version 1.6 and above which has an automatic power save mode. Alea users can turn on Power Saving Mode by opening Intelligaze – Service and selecting Power Saving in the speed settings.
Battery performance over time
Our Grid Pad devices use lithium ion batteries. These are found in nearly every current mobile device including phones, smart watches and laptops. Lithium ion batteries will degrade over time but this can be minimised by charging batteries using the tips below.
Cycling is the process of charging to full capacity and then using up the charge. When our devices are plugged in they will cycle between 100% and 90% capacity to reduce degradation.
It is good practice to fully cycle the battery every 3 months. A full cycle is taking a fully charged battery from 100% to 2-5% (when the device will automatically shut down).
It is not recommend to allow the battery to keep reducing to 2-5% on a regular basis as this will degrade the battery faster.
Check your battery performance
If you are concerned about your battery life please contact your supplier. You can can also create a report showing how your battery is performing over time to help diagnose any issues.
If your devices battery is not performing can expected get in touch with us, we can help you implement battery saving measures and help you read the Battery report to identify issues.
Request a quote
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