

Depending on the use of your Grid Pad device, the battery life (from fully charged to 2-5%) will vary. Intensive use including having multiple complex applications open, using Bluetooth, streaming video and listening to music will drain the battery faster than more conservative usage.
You can find out how we estimate our battery life here.
Below are some tips to get the most out of your devices battery and conserve battery life.
The screen is one of the biggest drain of battery on any mobile device, using 50% – 70% brightness is our recommendation.
You can find the brightness settings of your device in Settings > Power & sleep then selecting Additional power settings
On the Power & sleep screen you can also adjust when the screen will turn off and when the device will enter sleep mode. Turning off the screen more regularly will improve your batteries life span.
A good rule of thumb with mobile devices and connectivity is to switch off what you are not using. This includes Bluetooth and Wi-fi.
Bluetooth can be switched off in Settings > Devices > Bluetooth
Wireless internet can be switch off in Settings > Network & Internet > Wi – Fi
Services like OneDrive and Dropbox keep your devices network and services running in the background. Reducing the frequency of syncing can help improve battery life.
Keeping multiple applications open at the same time can have an impact on your battery life. It is good practice to close applications you are not using.
If you have a device with an eye gaze camera, the camera software has power options.
If you are using a myGaze camera ensure you are using Eye Mouse version 1.6 and above which has an automatic power save mode. Alea users can turn on Power Saving Mode by opening Intelligaze – Service and selecting Power Saving in the speed settings.
Our Grid Pad devices use lithium ion batteries. These are found in nearly every current mobile device including phones, smart watches and laptops. Lithium ion batteries will degrade over time but this can be minimised by charging batteries using the tips below.
Cycling is the process of charging to full capacity and then using up the charge. When our devices are plugged in they will cycle between 100% and 90% capacity to reduce degradation.
It is good practice to fully cycle the battery every 3 months. A full cycle is taking a fully charged battery from 100% to 2-5% (when the device will automatically shut down).
It is not recommend to allow the battery to keep reducing to 2-5% on a regular basis as this will degrade the battery faster.
If you are concerned about your battery life please contact your supplier. You can can also create a report showing how your battery is performing over time to help diagnose any issues.
If your devices battery is not performing can expected get in touch with us, we can help you implement battery saving measures and help you read the Battery report to identify issues.
Join the Smartbox mailing list for regular updates and news.
You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at hello@thinksmartbox.com.
We use MailChimp as our marketing email platform. When you join, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.
Cookie | Duration | Description |
---|---|---|
AWSALBCORS | 7 days | This cookie is used for load balancing services provded by Amazon inorder to optimize the user experience. Amazon has updated the ALB and CLB so that customers can continue to use the CORS request with stickness. |
cookielawinfo-checkbox-advertisement | 1 year | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement". |
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
PHPSESSID | session | This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed. |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
Cookie | Duration | Description |
---|---|---|
__zlcmid | 1 year | This cookie is used by Zendesk live chat and is used to store the live chat ID. |
player | 1 year | This cookie is used by Vimeo. This cookie is used to save the user's preferences when playing embedded videos from Vimeo. |
Cookie | Duration | Description |
---|---|---|
_gat | 1 minute | This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites. |
Cookie | Duration | Description |
---|---|---|
_ga | 2 years | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. |
_gat_UA-65566191-1 | 1 minute | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
_gid | 1 day | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. |
_hjFirstSeen | 30 minutes | This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. |
vuid | 2 years | This domain of this cookie is owned by Vimeo. This cookie is used by vimeo to collect tracking information. It sets a unique ID to embed videos to the website. |
Cookie | Duration | Description |
---|---|---|
_hjAbsoluteSessionInProgress | 30 minutes | No description |
_hjid | 1 year | This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
_hjIncludedInPageviewSample | 2 minutes | No description |
_hjShownFeedbackMessage | 1 day | No description |