Knowledge base
- Downloading and Burning ISO Files
- Gathering information about an error
- Which versions of Windows are supported?
- Types of USB switch connector
- Questions about Smartbox Update
- Keyboard Shortcuts for Windows XP
- Installing VLC media player.
- Activate Smartbox software without an internet connection
- Using your CereVoice Me voice in Grid 3
- Licencing Dwell Clicker 2
- Alea Intelligaze Shortcuts
- Windows 10 and your device
- Quick device maintenance and troubleshooting
- Finding Log files for our software
- Returning an item to us
- Smartbox and your data
- Using Grid 3 to play Steam games
- Reducing the size of photo files for use in Grid 3
- How to disable Windows 10 sign-in
- Unable to access a free trial of a licensed grid set
- Cannot pair wireless Acer keyboard with Grid Pad
- How to remove the handles from a Grid Pad Go device
- How to find your device serial number
- Recommended power settings for your Grid Pad
- Grid 3 failing to load on start up
- How to create cells to play a song or video from your music / video library
- Connecting an external microphone to Power Pad
- Windows 10 Update Assistant failing to update software
- TalkTalk blocking Teamviewer
- Screen rotation re-enabled after Windows update
- Using a smart phone with Grid
- How to add a video to your grid set
- Checking the Bluetooth speaker connection on Touch Pad
- Creating a word list in Grid
- Cleaning of devices
- How to get set up for a Virtual Visit
- How to make Super Core Communication Book pages
- What is AAC?
- Information to help us deliver support
- Grid Voices
- How to add the new Teen and Adult vocabulary to an existing Super Core grid set
- Updating Look to Learn and Look to Read
- Converting video files in Look to Learn on Windows 7
- Declarations of conformity
Cannot pair wireless Acer keyboard with Grid Pad
If you are having difficulties pairing a wireless Acer keyboard to a Grid Pad, follow the steps below:
- Remove the batteries
- Hold the keyboard near the device
- Place one battery in and get the other ready
- Press F2, F3, F4 on the keyboard and hold
- Quickly insert the second battery
- Release the F Keys and press number 3
- If the pairing is successful you will see F12 flash
This may take a couple of attempts, as it does need to be done quickly.
