Skip to main content
Contact our support team

Changes are coming to Microsoft email setup in Grid

From 1 October, new security measures being introduced by Microsoft will require extra setup steps for anyone using a Microsoft email account in Grid.

Microsoft will be switching off the simple username and password login, and will instead direct users to a Microsoft login page. This may involve a 2-step verification process.

This change will affect Outlook and Hotmail accounts and a wide range of work and school email accounts hosted on services such as Microsoft 365.


What will the new setup involve?

  1. Update Grid software to version 79 or above
  2. In SettingsAccountsEmail, choose Outlook.com or Hotmail account

  3. You will then be directed to the new Microsoft login page
  4. Pick your account and login
  5. Setup a 2-step verification if prompted (this requires a mobile phone)
  6. Accept the requested Grid application permissions

Request a quote

Quickly put together what you need and send it over to us.

Request a quote

Mailing list

Join the Smartbox mailing list for regular updates and news.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at hello@thinksmartbox.com.

We use MailChimp as our marketing email platform. When you join, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.