- Using The Grid 2 with Windows 8
- Enable Windows 8 on-screen keyboard function keys
- Remote support
- Using your CereVoice Me voice in Grid 3
- Change the size of screen items in Windows
- Change the size of menu fonts in Windows 7
- Downloading and Burning ISO Files
- How to disable a built in Web camera
- Gathering information about an error
- Which versions of Windows are supported?
- User Permissions for Smartbox software
- Types of USB switch connector
- To change the size of screen items in Windows
- To change the size of screen items in Windows 8
- SAPI speech is not working!
- Questions about Smartbox Update
- Keyboard Shortcuts for Windows XP
- Installing VLC media player.
- Corrupted memory cards
- Can’t get some/any voices to work
- Using Dwell Clicker 6 with Smartnav
- Activate Smartbox software without an internet connection
- Licencing Dwell Clicker 2
- Alea Intelligaze Shortcuts
- Windows 10 and your device
- Quick device maintenance and troubleshooting
- Antivirus updates
- Finding Log files for our software
- Returning an item to us
- Languages reset after Windows 10 Anniversary update
- Windows 10 update has broken Wi-Fi on my device
- Smartbox and your data
- Resetting your Smartbox account password
- Using Grid 3 to play Steam games
- Problems with Grid 3, The Grid 2 and Look to Learn after the Windows Autumn Creators update
- SmartNav less responsive after Windows 10 update
- How to Uninstall Dwell Clicker
- How to remove Cookies and search history from Internet Explorer and Microsoft Edge
- Reducing the size of photo files for use in Grid 3
- How to disable Windows 10 sign-in
- Unable to access a free trial of a licensed grid set
- Cannot pair wireless Acer keyboard with Grid Pad
- Where can I find the myGaze EyeMouse Play software?
- How to remove the handles from a Grid Pad Go device
- How to find your device serial number
- No sound in Grid 3 after Windows update
- Recommended power settings for your Grid Pad
- Grid 3 failing to load on start up
- Beeping sound when using keyboard, Windows button or switch
- How to improve visual feedback for touch screen users
- How to create cells to play a song or video from your music / video library
- Grid Pad 11 not starting
- Unable to send messages using Grid 3 with Call Center
- Connecting an external microphone to Power Pad
- Windows 10 Update Assistant failing to update software
- TalkTalk blocking Teamviewer
- Screen rotation re-enabled after Windows update
- Using a smartphone with Grid
- Support options when you purchase from a Smartbox Partner
- Windows 10 update re-enables Fast startup
- High CPU usage on Grid Pad 13
- How to add a video to your grid set
- Windows on screen keyboard not working after Windows 10 Anniversary update
- How can I improve the battery life of my Grid Pad?
- Grid 3 is not able to update
- Troubleshooting switches that are not working in Grid 3
- Cursor drifting to the side of the screen when using Quha Zono
- Smartbox software issues after Windows 10 updates
Downloading and Burning ISO Files
All our software titles are available for our dealers to download from our downloads section. The downloads are saved as ISO files, which then need to be burned to a DVD. An ISO file, also called a disc image, is a single file that’s a copy of an entire data CD or DVD. When you burn a CD or DVD from an ISO file, the new disc has the same folders, files, and properties as the original disc.
If you have Windows 7, the Windows Disc Image Burner software is available for you to do this. Once you have downloaded the file onto your computer, insert a writable DVD into your CD drive. Right-click over the file and select “Open with…/Windows Disc Image Burner”. The program will open. Make sure that you have the correct DVD drive selected, and click on Burn. There is more information available on the Windows site.
Windows XP and Vista
If you have Windows XP or Vista, there are free tools available that allow you to burn your own DVDs from ISO files. These work in a very similar way to the Windows 7 Image Burner above.
It is possible to install on the same computer on which you have downloaded the file, without burning a disc. This can be very useful if you need to install on only one computer, for example, to test a new piece of software. There are several free tools that allow you to mount the ISO file on a virtual drive, and run the installer directly from the virtual drive. We use Virtual Clone Drive.
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