Knowledge base
- Downloading and Burning ISO Files
- Gathering information about an error
- Which versions of Windows are supported?
- Types of USB switch connector
- Questions about Smartbox Update
- Keyboard Shortcuts for Windows XP
- Installing VLC media player.
- Activate Smartbox software without an internet connection
- Using your CereVoice Me voice in Grid 3
- Licencing Dwell Clicker 2
- Alea Intelligaze Shortcuts
- Windows 10 and your device
- Quick device maintenance and troubleshooting
- Finding Log files for our software
- Returning an item to us
- Smartbox and your data
- Using Grid 3 to play Steam games
- Reducing the size of photo files for use in Grid 3
- How to disable Windows 10 sign-in
- Unable to access a free trial of a licensed grid set
- Cannot pair wireless Acer keyboard with Grid Pad
- How to remove the handles from a Grid Pad Go device
- How to find your device serial number
- Recommended power settings for your Grid Pad
- Grid 3 failing to load on start up
- How to create cells to play a song or video from your music / video library
- Connecting an external microphone to Power Pad
- Windows 10 Update Assistant failing to update software
- TalkTalk blocking Teamviewer
- Screen rotation re-enabled after Windows update
- Using a smart phone with Grid
- How to add a video to your grid set
- Checking the Bluetooth speaker connection on Touch Pad
- Creating a word list in Grid
- Cleaning of devices
- How to get set up for a Virtual Visit
- How to make Super Core Communication Book pages
- What is AAC?
- Information to help us deliver support
- Grid Voices
- How to add the new Teen and Adult vocabulary to an existing Super Core grid set
- Updating Look to Learn and Look to Read
- Converting video files in Look to Learn on Windows 7
- Declarations of conformity
Downloading and Burning ISO Files
All our software titles are available for our dealers to download from our downloads section. The downloads are saved as ISO files, which then need to be burned to a DVD. An ISO file, also called a disc image, is a single file that’s a copy of an entire data CD or DVD. When you burn a CD or DVD from an ISO file, the new disc has the same folders, files, and properties as the original disc.
Windows 7
If you have Windows 7, the Windows Disc Image Burner software is available for you to do this. Once you have downloaded the file onto your computer, insert a writable DVD into your CD drive. Right-click over the file and select “Open with…/Windows Disc Image Burner”. The program will open. Make sure that you have the correct DVD drive selected, and click on Burn. There is more information available on the Windows site.
Windows XP and Vista
If you have Windows XP or Vista, there are free tools available that allow you to burn your own DVDs from ISO files. These work in a very similar way to the Windows 7 Image Burner above.
Virtual Drives
It is possible to install on the same computer on which you have downloaded the file, without burning a disc. This can be very useful if you need to install on only one computer, for example, to test a new piece of software. There are several free tools that allow you to mount the ISO file on a virtual drive, and run the installer directly from the virtual drive. We use Virtual Clone Drive.
