Knowledge base
Email account settings in Grid
Grid allows you to send and receive email using your existing email account.
Specific email providers
Grid 3 supports the most popular email services, however, you will need to follow specific instructions to use them with Grid 3
Gmail / Google Mail – Using your Gmail account with Grid 3
Yahoo – Using your Yahoo account with Grid 3
iCloud – Using your iCloud email account with Grid 3
BT Internet – Using your BT Internet email account in Grid 3
Email Settings in Grid 3
Select Menu from Grid explorer (You can open the menu by pressing F10)
Select Settings > Accounts > Emails
From the drop-down menu, select the correct email provider.
Depending on the provider, you may need to configure settings in the email client before the connections can be tested. To check and allow access with your email provider:
Manual email settings
This is for accounts that are not Gmail or Yahoo, select IMAP and SMTP accounts
Some further information will be needed, but these can be found in the Support section provided via the email provider – look for ‘email settings’ or ‘setting up your email client’.
IMAP will also need to be enabled for the email account – log in to the account in a browser and look for this option in the email settings.
In addition to having an email address, username and password you will need:
- The server address and ports for incoming and outgoing mail
- Security and authentication requirements (whether SSL is required or whether authentication is required for outgoing mail.)
Once all fields are complete, select Test Connection to verify the settings.
Firewall settings
Domains and ports are shown when configuring email within the software, except when a built-in email service is being used in Grid.
To receive email the following domains should not be blocked on port 993:
imap.gmail.com (Gmail)
imap-mail.outlook.com (Outlook.com/Hotmail)
imap.mail.yahoo.com (Yahoo!)
To send email, the following domains should not be blocked on port 587:
smtp.gmail.com (Gmail)
smtp-mail.outlook.com (Outlook.com/Hotmail)
smtp.mail.yahoo.com (Yahoo)
