Skip to main content
Contact our support team

The Grid 2 Error message Incorrect Version of Binaries

Error description:

The error message “Incorrect Version of Binaries” is displayed when you start The Grid 2.

Error information:

You have voices from more than one version of the Acapela speech system installed on your computer.


Locate the following folder:

C:\Program Files\Sensory Software\Common\Speech

And delete the folder “Acapela” that appears in this folder.

You should then reinstall your Acapela voice(s) from a recent CD.

Request a quote

Quickly put together what you need and send it over to us.

Request a quote

Mailing list

Join the Smartbox mailing list for regular updates and news.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at

We use MailChimp as our marketing email platform. When you join, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.