fbpx Skip to main content
Contact our support team

Firewall pop up when using Irisbond Hiru camera

When selecting the Irisbond Hiru camera from the list of available cameras in Grid, you may experience a prompt which asks you to accept a firewall rule. This is a response from your Windows Defender firewall settings or if you have a security program installed. Please accept the prompt to use the Hiru camera.

If you declined at this stage, and then want to accept it afterwards, you will need to manually accept it by following these steps:

  • Click on the  Windows symbol in the bottom left corner of your device
  • Search for Windows PowerShell
  • Right-click on Windows PowerShell and choose “Run as administrator”
  • Where the cursor is flashing, enter: cd C:\
  • On the next line, enter: & “C:\Program Files (x86)\Sensory Software\ssUtils\GridFirewallRules.ps1”

You should see the following message in the window.

You can check whether this has been successful, by going to:

Control Panel\All Control Panel Items\Windows Defender Firewall – Advanced Settings – Inbound rules.

Double-click Grid 3 and choose the tab Scope. You should see the following Remote IP address:

Request a quote

Quickly put together what you need and send it over to us.

Request a quote

Mailing list

Join the Smartbox mailing list for regular updates and news.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at hello@thinksmartbox.com.

We use MailChimp as our marketing email platform. When you join, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.