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Grid 3 EULA


Published June 2022

1. We grant you one license to install and use this software on a single computer. If the software is used by a single Primary User, you may install and use the software on another computer for the use of the same person.

2. The software may not be in use on more than one computer at a time unless you purchase additional licenses.

3. The software is protected by the copyright laws of the United Kingdom and other countries, and we retain all intellectual property rights in the software.


4. We warrant that the software will provide the features and functions generally described in the product specification on our website when you purchased it and in the product documentation.

5. We have taken reasonable steps to keep the software free of viruses, spyware, “back door” entrances, or any other harmful code. We will not track or collect any information about you, your data, or your use of the software except as you specifically authorise. We will not intentionally deprive you of your ability to use any features of the software or access to your data.

6. We do not warrant that the software or your ability to use it will be uninterrupted or error-free. To the extent permitted by applicable law, we disclaim any implied warranty of merchantability or fitness for a particular purpose.


7. Your exclusive remedy under the above limited warranty shall be, at our option, either a full refund of the purchase price or correction of the defective software. To the fullest extent permitted by applicable law, we disclaim all liability for indirect or consequential damages that arise under this license agreement. Nothing in this agreement limits our liability to you in the event of death or personal injury resulting from gross negligence, fraud, or knowing misrepresentation on our part.


8. The software contains Metacom symbols that requires additional terms we are required to pass on to the user

i. The Metacom symbol licence does not permit use outside of the software
ii. Printing of Metacom symbols is permitted, but only for personal use 


Before recommending any third-party software or hardware we carry out extensive testing to check that the software and hardware works and performs as expected. However, it would be impossible for us to test all versions of software and hardware across all available platforms and so we recommend that before installing any third-party software, users back up their computer to ensure that if something does go wrong, important files and programs are not lost. 

As Smartbox has no control over third party software or hardware, we would also like to remind you of the following: 


Recommendations and links to third party software or hardware are provided by Smartbox without warranty of any kind. Any use of such software or hardware is at your own discretion and risk, and you shall be solely responsible for any damage to your computer/laptop/device or loss of data.  No advice or information, whether oral or written, obtained by you from us or from our website shall create any warranty for the software. 

Additionally, we make no warranty that: 

  • The third-party software will meet your requirements, 
  • The third-party software will be uninterrupted, timely, secure, or error-free, 
  • The results from the use of the third-party software will be effective, accurate or reliable, 
  • The quality of the third-party software will meet your expectations, 


9. This agreement shall be governed and construed in all respects in accordance with the Laws of England and both parties submit to the non-exclusive jurisdiction of the English Courts.

10. If any part of this agreement is found to be invalid or unenforceable, the remaining terms will stay in effect. This agreement does not prejudice the statutory rights of any party dealing as a consumer.

11. This agreement does not supersede any express warranties we made to you. Any modification to this agreement must be agreed to in writing by both parties.

12. This agreement will apply from the date of the installation of the software.

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