Skip to main content
Contact our support team

The Grid 2 Grid Explorer and your Users

When you start The Grid 2, you will be presented with the Grid Explorer window. Grid Explorer provides an interface to create, manage and activate users.


Users are grouped in a number of tabs for ease of use. Within a tab there might be just one user or a large number of users. It is very easy to change which tab a user belongs to, either by dragging users between tabs or changing the User Settings. See here for more information about tabs.

What is a User?

Each item in Grid Explorer represents a user. Each user is a combination of User Settings, such as the voice used for speech and options for access, together with a number of grids. A user is also known as a grid set.

What is a Grid?

A Grid is a page of buttons, called cells. Each cell can be used to perform a number of actions. These actions can include talking, writing sentences, jumping to other grids, or carrying out special tasks.

Starting a User

To get a feel for the range of possibilities in The Grid 2, we recommend trying a few of the readymade users included with the software. To start a user, simply double-click on the user icon and the start grid will open.

Making a New User

When making a new user you can either create a user from scratch, or use an existing user as a template. Creating a complete user from scratch can be a big task, therefore we recommend that you begin with a copy of an existing user and modify it according to your needs.

To create a new user, click the New User button in the Grid Explorer toolbar.

To modify an existing user, click once on the user that you want to copy, and then click Clone User in the task panel on the left side of the Grid Explorer.

Request a quote

Quickly put together what you need and send it over to us.

Request a quote

Mailing list

Join the Smartbox mailing list for regular updates and news.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at

We use MailChimp as our marketing email platform. When you join, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.