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Grid Player Crashes

This answer is to help you find information about crashes in Grid Player.

Grid Player for iOS

If you experience a crash when using Grid Player for iOS you should try the following:

Make sure that you are using the latest version of Grid Player for iOS. You can update Grid Player via the App Store app. You can check the release notes to see which bugs were fixes in previous releases.

If you are able to restart Grid Player, please send us an error report.

If you are not able to restart Grid Player, please contact Smartbox directly from within the UK, or contact your local reseller for support outside of the UK.

Grid Player for Papoo Touch

If you are using Grid Player for Papoo Touch, please contact the company from whom you purchased the Papoo Touch for support.

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