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Grid Player is temporarily unavailable

1 December: This issue is now resolved

Due to an ongoing issue with the App Store, the Grid Player app is currently unavailable for download. We are working to resolve this with Apple. This does not affect Grid for iPad, which is available to download from the App Store.

Existing users that have Grid Player already installed on their device will not be affected. However, it will not be available to download if you sign into a new device using your Apple ID or if you sign in and out of your Apple ID on your existing device. It is also not available for new users currently who may be trying to download it for the first time.

If you have any queries, please contact our Support team.

We will provide a further update once this issue has been resolved.

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