Knowledge base
How to update to the latest version of Facebook
Facebook has announced they are officially changing over to their new website in September 2020. We are advising people to update Grid and add the new Facebook grid set. Follow the steps below to switch over to the new Facebook.
Please be aware that if you do not update Grid, your grid set will not be compatible when Facebook removes the classic version of their website.
Step 1
If you are still using the Classic Facebook website, you will need to change to the new version by selecting the Account drop-down (top right) > ‘Switch to New Facebook’. Please do not update Grid until you have this option.
If you are already using the new version, you can skip this step and continue to step two.
Step 2
Make sure you have updated to the latest version of Grid. Click on Menu, and then the orange refresh symbol – this indicates that an update is available. Remember you need to be connected to the internet to update Grid 3.
You can check whether you are running the latest version of Grid by going to Menu > Help > About Grid 3. Here you will see your version number. You will need to be on version 56 to get the new Facebook grid set.
Step 3
Next you will need to add the latest Facebook grid set. Go to Menu > Add grid sets > Accessible apps > Facebook.
You may find there are a few popups the first time you use the Facebook grid set.
Using Facebook in Fast Talker
New versions of Fast Talker and Fast Talker Large Cell are also available with the updated Facebook grid set. To add these go to Menu > Add grid sets > Text Communication.
If you would like to update your existing Fast Talker grid set with the new version of Facebook, have a look at this article. This may be useful if you have personalised your grid set and don’t want to lose any changes.
Adding Facebook to Fast Talker tutorial >
If you need any help moving over to the new Facebook please get in touch with our Support team. Facebook is still tweaking their new website behind the scenes, so let us know if you have any problems with any of the features!
