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No sound in Grid 3

If you are experiencing difficulties with sound in Grid 3, check the following:

  1. First check that sound is working in the Control Panel and that no sounds are muted in the Volume Mixer (right click on the volume icon in the bottom right corner of your screen).
  2. Then check the sound in Grid 3 under Menu > Settings > Speech and select Configure under Speaking. Make sure:
    -a voice is selected
    -the volume is turned up
    -the correct speaker is configured
  3. If the voice is still not working go to Control Panel > Sound > Playback device
    Select USB AUDIO CODEC > Properties > Advanced
    Untick option for ‘Allow applications to take exclusive control of this device’ and press OK.

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