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Resetting your Smartbox account password

If you ever forget your password for your Smartbox account you can request a reset. You will need to know the email address used for your Smartbox account and you will need to have access to that email account.

Grid 3 Users

Open Settings – Accounts – Smartbox and when you go to sign in, choose the Forgot your password? link.
This will prompt you for your email address used for your Smartbox account. You should receive an email from Smartbox with instructions on how to reset your password shortly after.

Grid 2, Grid Player and Online Grids Users

If you have Grid 2 you will need to reset your password through our Online Grids website, Grid 3 users can also reset their passwords this way. Go to:

https://grids.thinksmartbox.com/en/forgotten-password

Enter the email address used for your Smartbox account and click “Reset my password”. You should receive an email from Smartbox with instructions on how to reset your password shortly after.

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