Skip to main content
Contact our support team

Sleep screen not working with Grid 3

You can now set up Sleep screen in Grid 3 under Menu > Settings > Computer. You can also set the device to wake with an alternate access method – such as eye gaze.

If the devices screen will not go to sleep, or wakes immediately please check you sleep options in Control Panel > Power options and check that Balanced or Device specific is selected, then edit plan settings and set all Sleep options to Never.


Request a quote

Quickly put together what you need and send it over to us.

Request a quote

Mailing list

Join the Smartbox mailing list for regular updates and news.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at

We use MailChimp as our marketing email platform. When you join, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.