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TalkTalk blocking Teamviewer

The network provider TalkTalk has recently blocked access to the software we use to support customers remotely (TeamViewer).

To fix this problem please update your account settings:

  1. Login to your TalkTalk Account
  2. Select My Services
  3. Select View HomeSafe Settings
  4. Scroll down to Scam Protection and turn it off (ignore the warning from TalkTalk)
  5. Finally, clear your browsing history using the relevant guide below

Internet Explorer
Google Chrome
Microsoft Edge
Mozilla Firefoz

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