Knowledge base
How do I connect my Gmail account with Grid 3?
To use your Gmail account with Grid 3 you require 2-step verification to be enabled and an app password to be created, as well as the less secure apps, feature to be turned on.
An app password is a unique password used to sign into one application (in this case Grid 3). It will be different from your usual account password and can be revoked or changed at any time.
To complete this process, follow the following steps.
Part 1: Enabling IMAP
Part 2: Enabling 2-step Verification
Part 3: Creating an app password
Part 1: Enabling IMAP
1. Sign into the Gmail account outside of Grid 3 (through Internet Explorer etc.)
2. In the top right, select Settings – See all settings.
3. Select the Forwarding and POP/IMAP tab.
4. In the IMAP access section, select Enable IMAP, then select Save Changes.
Part 2: Enabling 2-step verification
2-step authentication requires a phone to setup. You will need to receive a code, either via an automated phone call or SMS message.
1. Select the 9 squares icon in the top right corner and select Account.
2. Browse to the Security tab on the left of the screen.
3. Select the 2-step verification option below the Signing into Google section.
4. Enter the phone number you wish to tie to the account and select either a Text Message or Phone Call to receive the verification code, then press Next.
5. Enter the key received to the phone into the field provided. You will then see the option to turn on 2-step verification.
Part 3: Creating the app password
1. Browse to the Security tab following the steps above.
2. Below the 2-step verification option used previously, there will be a new option for App Passwords.
3. Select the App Passwords option and sign in with your email account and normal password.
4. On the app passwords page – click the Select App drop-down menu and select Other.
5. You will then be prompted to enter a custom name – we recommend “Grid 3”. Once entered, press the Generate button.
Your unique Grid 3 app password will then appear inside the box in the top right corner of the new window. This password will then need to be copied and pasted or written down somewhere for future reference.
Using the app password to link Gmail to Grid 3
1. Open Grid 3, browse to the menu bar (three lines, top left corner) and select Settings.
2. Browse to the Accounts tab on the left hand side and select the Email option at the top of the screen.
3. In the Email area, select Google account from the drop-down menu and input your email address and the app password we generated earlier, then press Test Connection.
Once the Connection successful message appears, press OK. The Gmail account is now connected with Grid 3.
