- Using The Grid 2 with Windows 8
- Enable Windows 8 on-screen keyboard function keys
- Remote support
- Using your CereVoice Me voice in Grid 3
- Change the size of screen items in Windows
- Change the size of menu fonts in Windows 7
- Downloading and Burning ISO Files
- How to disable a built in Web camera
- Gathering information about an error
- Which versions of Windows are supported?
- Using PowerPoint with Switches in The Grid 2
- User Permissions for Smartbox software
- Types of USB switch connector
- To change the size of screen items in Windows
- To change the size of screen items in Windows 8
- SAPI speech is not working!
- Questions about Smartbox Update
- Keyboard Shortcuts for Windows XP
- Installing VLC media player.
- Corrupted memory cards
- Can’t get some/any voices to work
- Using Dwell Clicker 6 with Smartnav
- Activate Smartbox software without an internet connection
- Licencing Dwell Clicker 2
- Alea Intelligaze Shortcuts
- Windows 10 and your device
- Quick device maintenance and troubleshooting
- Antivirus updates
- Finding Log files for our software
- Returning an item to us
- Languages reset after Windows 10 Anniversary update
- Windows 10 update has broken Wi-Fi on my device
- Smartbox and your data
- Resetting your Smartbox account password
- Using Grid 3 to play Steam games
- Problems with Grid 3, The Grid 2 and Look to Learn after the Windows Autumn Creators update
- SmartNav less responsive after Windows 10 update
- How to Uninstall Dwell Clicker
- How to remove Cookies and search history from Internet Explorer and Microsoft Edge
- Reducing the size of photo files for use in Grid 3
- How to disable Windows 10 sign-in
- Unable to access a free trial of a licensed grid set
- Cannot pair wireless Acer keyboard with Grid Pad
- Where can I find the myGaze EyeMouse Play software?
- How to remove the handles from a Grid Pad Go device
- How to find your device serial number
- No sound in Grid 3 after Windows update
- Recommended power settings for your Grid Pad
- Grid 3 failing to load on start up
- Beeping sound when using keyboard, Windows button or switch
- How to improve visual feedback for touch screen users
- How to create cells to play a song or video from your music / video library
- Grid Pad 11 not starting
- Unable to send messages using Grid 3 with Call Center
- Connecting an external microphone to Power Pad
- Windows 10 Update Assistant failing to update software
- TalkTalk blocking Teamviewer
- Screen rotation re-enabled after Windows update
- Windows 10 update re-enables Fast startup
- High CPU usage on Grid Pad 13
- Windows on screen keyboard not working after Windows 10 Anniversary update
- How can I improve the battery life of my Grid Pad?
- Grid 3 is not able to update
- Troubleshooting switches that are not working in Grid 3
- Cursor drifting to the side of the screen when using Quha Zono
- Smartbox software issues after Windows 10 updates
Which versions of Windows are supported?
There are a number of different versions of Windows available, and some of our products are not compatible with all version of Windows. This page tells you which programs you can run with your version of Windows.
The Grid 2
The Grid 2 requires Windows XP SP3, Vista SP2, Windows 7 SP1, Windows 8 & 8.1. 32 and 64 bit versions are supported, as are Basic, Home, Pro and Enterprise versions or Windows.
The Grid 2 cannot run on Windows 8 RT or any versions of Windows Phone.
Grid Player is a reduced functionality version of The Grid 2 and only runs on IOS devices (iPad, iPhone etc) running IOS 5.0 or later. Android is not supported.
The following products are no longer supported and are not compatible with Windows User Account Control (Vista/Win 7/Win8). They can be run under Windows 7 if user account control is disabled, but this is not recommended. They should not be installed if The Grid 2 is also installed on the same computer.
The Grid 1
Switch Friendly Games
Smartbox titles are all for Windows PCs. They will run under Parallels although this is not recommended. You will need to ensure that all Windows updates are installed before attempting to install Sensory Software titles.
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