Skip to main content
Contact our support team

Windows 10 Update Assistant failing to update software

Devices that use Windows 10 feature a Windows 10 Update Assistant.

This Assistant prompts you to install the latest software if you are more than one version behind:

However, we have seen instances where this fails:

We recommend that you install updates manually:

  • Open Windows Settings
  • Select Update & Security
  • Check for updates


If you continue to experience problems with the Update Assistant contact

Request a quote

Quickly put together what you need and send it over to us.

Request a quote

Mailing list

Join the Smartbox mailing list for regular updates and news.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at

We use MailChimp as our marketing email platform. When you join, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.