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Software QA Support Specialist

Location: Bristol

Smartbox produces specialist software, computer and communication systems for people with disabilities, providing them with a voice and independence. We are looking for a QA Support specialist to join our highly skilled software development team in Bristol. The team are responsible for developing and improving our flagship software title.

Responsibilities:

An integral member of the software development team, the role is primarily split between Quality Assurance testing and providing second-line support and investigation. You will be responsible for testing features and bug fixes to ensure that they meet all of the criteria ready for release. This will involve working closely with the team of software developers, both to understand what needs testing, but also to help them understand any bugs in-hand and their priorities.

You will also work closely with our first-line Support team to understand any active issues affecting customers. Issues will need further investigation to understand the root cause and identify clear reproduction steps.

Ownership of the QA process should be a natural step, with confidence to make improvements and implement new methodologies where appropriate. There will also be scope for testing hardware products, including pre-release prototypes.


Complete job specification

If you have the skills and attitude we are looking for to join our Production team then please email your CV and Covering Letter telling us a little about yourself to dianah.marlow@thinksmartbox.com or phone directly to 01684 578868.

Software Developer

Location: Bristol

Smartbox produces specialist software, computer and communication systems for people with disabilities, providing them with a voice and independence. We are looking for a Software Developer to join our highly skilled software development team in Bristol. The team are responsible for developing and improving our flagship software title.

Our technology stack:

  • C# and .NET
  • WPF
  • Visual Studio
  • Xamarin.iOS
  • ASP.NET MVC and SQL Server

Responsibilities:

  • Participate in development sprints
  • Contribute to monthly software updates
  • Develop new features
  • Work with customer support to resolve customer issues
  • Develop fixes to software bugs
  • Review code for peers
  • Continuously improve skills and practices

Required key skills and qualifications:

The successful candidate will have:

  • Significant experience in software development
  • Experience of larger application development and a good awareness of the challenges this brings (software architecture, multi-threading, memory management, etc)
  • Good written and oral communication skills
  • Good listening skills

Complete job specification

If you have the skills and attitude we are looking for to join our Production team then please email your CV and Covering Letter telling us a little about yourself to dianah.marlow@thinksmartbox.com or phone directly to 01684 578868.

Production Operative

Location: Malvern

We require a Production Operative to work within our Malvern operations alongside our current Production team. The role will include all aspects of assembling, testing and configuring of Smartbox products in line with agreed standards of quality, cost and delivery.

The role includes

  • Assembling hardware to meet customer needs.
  • Testing hardware to ensure it meets Quality specification.
  • Configuring Windows devices as the customer requires and in line with specification.
  • Being part of a team where work is performed to the highest standards, delivering products of outstanding quality.

Essential Skills Candidates must have the following skills

  • Positive and pro-active attitude with a “can do” approach.
  • Able to perform repetitive tasks consistently.
  • Punctual and reliable.
  • Excellent attention to detail.
  • Experienced in following written and verbal instructions.
  • Able to work independently and within defined teams.

Complete job specification

If you have the skills and attitude we are looking for to join our Production team then please email your CV and Covering Letter telling us a little about yourself to dianah.marlow@thinksmartbox.com or phone directly to 01684 578868.

On receipt of your application, we will collect your name, contact details and other relevant information for recruitment purposes. The information you provide will help us determine your suitability for any vacancy we have. We understand how sensitive this information is which is why we are committed to safeguarding any data we do collect.

Please refer to our Privacy Policy for further information https://thinksmartbox.com/privacy-policy

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