Repair form - thinksmartbox.com Skip to main content

PLEASE NOTE!

We are currently moving office! We will not be booking any collections until 2nd May 2017

To return your device to us, please complete the form below. Once submitted you will be taken to a page describing how to best prepare your device for its service or repair, as well as packing advice.

If you have any questions please get in touch with us: repairs@thinksmartbox.com

Repair and service costs

If your device is still under warranty, collection and repair is free of charge.

Out of warranty repairs are £50 for collection and inspection, plus costs of parts and repairs. We will contact you prior to making any repairs to confirm costs.

A full service of your device including collection and return is £100. The service includes a complete system clean and reset to its original settings.

Fields marked with an * are required

Reason for return

The standard warranty for our devices is for 2 years. For repairs out of warranty we charge £50 for collection and initial inspection.


Tell us about your issues

To help us with the repair, please let us know what issues you are having with your device. Please be as detailed as you can.


Your details

We will use these details for any invoices or contact in regards to your repair or service.

If this is a mobile phone, Interlink will use it to contact you regarding the collection of the device.


Collection of the device

We will arrange for Interlink to collect your device.

Once we have confirmed the collection, Interlink will be in touch with a more accurate time, you will also be able to request an alternative collection time to suit you.

If you would like tracking and collection information sent to a different mobile phone.


If you have any questions or queries about our repairs service please get in touch:
repairs@thinksmartbox.com

+44 (0) 1684 578868


Acceptance of liability

I will have the system and any required accessories packed in sufficient packing and ready to be collected by courier at the agreed time. I understand that I will be liable for damages that occur in transit due to inadequate packaging.

If any costs are involved in the repair of your device(s), we will be in touch before any repairs are carried out.

By submitting this form I confirm I have read, understood and agree with the terms of the repair form.

Request a quote

Quickly put together what you need and send it over to us.

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