Meet the team
Meet our board
Dougal
Managing Director
Hannah
Customer Experience Director
Jarrod
Finance Director
Simon
Technical Director
Admin Team
Everything that happens at Smartbox is underpinned by our Admin Team. From processing every order to scheduling over 1,000 visits every year, it’s all managed by our great team based in Malvern.
Neil
Admin & Configuration Manager
Simon
Financial Administrator
Emma
Administrator
Dianah
Head of People and Culture
Karolina
HR Assistant
Hilary
Purchase Ledger Clerk
Rebecca
Sales Ledger Clerk
Isabella
Finance Manager
Matthew
IT Manager
Jude
IT Support
Tino
Administrator
Assistive Technology Team
Our UK Assistive Technology Team are out on the road meeting users every day. They not only provide expert consultations to individuals but also contribute to new product development and support our customers throughout their journey with our technology.
Adam
Head of Assessment
Kerry
Training and Implementation Manager
Graeme
Assistive Technology Specialist
Keira
Assistive Technology Trainer
Shaun
Country Manager (Ireland)
Jay
Assistive Technology Specialist
Jess
Assistive Technology Specialist
Becky
Clinical AAC Specialist (SLT)
Carina
Sales Coordinator
Marketing Team
Our busy marketing team deliver global multi-channel marketing & communications. They look after product research and launches, social media, campaigns, events, brand, translations, design, delivering strategic marketing to support brand awareness and sales.
Amanda
Head of Marketing
Hannah
Marketing Project Lead
Kat
Marketing Designer
James
Design Lead
Natasha
Communications Lead
Stephanie
Global Marketing Lead
US Team (Smartbox Inc.)
Our products are available in the United States and you can reach out to our expert team for funding, loans and demonstrations in many states.
Chris
Vice President of Business Development & Education, USA
Sabrina
Operations and Sales Coordinator, USA
Melanie
Regional Representative for the Upper Midwest, USA
Michael
Vice President of Sales, USA
Michele
Vice President of Operations, USA
Global Partners Team
Our assistive technology solutions are available all over the world through our trusted network of partners. Trained and supported by this team they enable people with disabilities in over 40 countries to use our cutting edge software and hardware.
Nick
Head of Global Partners
Emma
Account Manager
Danielle
Account Manager, SLT
Service Team
An approachable hub of experience, knowledge and innovation around assistive technology, providing support to anyone who uses our products.
Steve
Head of Product Quality
Tizzy
Support Manager
Gemma
AT Support Engineer
Dave
AT Support Specialist
Tom
AT Support Specialist
Son
AT Support Specialist
Kate
AT Support Specialist
Slade
AT Support Specialist
Adam
AT Support Specialist
Andy
AT Support Specialist
Chris
AT IT Service Support
Software Development Team
This team is where the Smartbox story began and they are still at the very heart of what we do today. From Grid 3 to Look to Learn, talented developers from Bristol to Taiwan are involved in making the software that makes everything our users do with our technology possible.
Julia
Software Development Manager
Jason
Software Team Leader
Luke
Software Developer
Andrew
Software Developer
Brian
Software Developer
Bernie
Software Developer
Richard
Software Developer
Beth
QA Support Specialist
Elizabeth
Software Developer
Production Team
Our production team is based in Malvern and the skills included in this team are diverse – from manufacturing of circuit boards to installation of our software – every single device we sell passes through the hands of these people.
Roy
Head of Production
Russell
Quality, Health and Safety Manager
Sally
Buyer
Ben
Production Operative
Reece
Production Operative
Levi
Production Operative
Matt
Quality Assurance Operative
Martin
Logistics and Material Controller
Chris
Stores Operative
