Meet the team
Meet our board
Dougal
Managing Director
Barney
Strategic Advisor
Jarrod
Finance Director
Hannah
Customer Experience Director
Admin Team
Everything that happens at Smartbox is underpinned by our Admin Team. From processing every order to scheduling over 1,000 visits every year, it’s all managed in Malvern by the friendly faces at Smart House.
Neil
Admin & Configuration Manager
Simon
Financial Administrator
Emma
Administrator
Dianah
Head of People and Culture
Hilary
Purchase Ledger Clerk
Rebecca
Sales Ledger Clerk
Isabella
Finance Accountant
Matthew
IT Manager
Jude
IT Support
Assistive Technology Team
Our UK Assistive Technology Team are out on the road meeting users every day. They not only provide expert consultations to individuals but also contribute to new product development and support our customers throughout their journey with our technology.
Richard
Head of UK Sales
Adam
Head of Assessment
Keira
Assistive Technology Specialist
Shaun
Assistive Technology Specialist
Jay
Assistive Technology Specialist
Graeme
Assistive Technology Specialist
Neil
AT Specialist and Product Manager
Kerry
Implementation and Training Manager
Carina
Sales Coordinator
Marketing Team
Providing useful, high quality information in the right place at the right time is very important to us. This team manage our website, communications and work with every other to team to create everything from product manuals to event stands.
Hannah
Head of Marketing
Kat
Marketing Designer
James
Design Lead
Natasha
Communications Lead
Global Partners Team
Our assistive technology solutions are available all over the world through our trusted network of partners. Trained and supported by this team they enable people with disabilities in over 40 countries to use our cutting edge software and hardware.
Nick
Head of Global Partners
Chris
Vice President of Business Development & Education, USA
Sabrina
Operations and Sales Coordinator, USA
Emma
Account Manager
Danielle
Account Manager, SLT
Service Team
An approachable hub of experience, knowledge and innovation around assistive technology, providing support to anyone who uses our products.
Steve
Head of Service
Tizzy
Support Manager
Gemma
AT Support Engineer
Jess
AT Support Specialist
Dave
AT Support Specialist
Tom
AT Support Specialist
Slade
AT Support Specialist
Adam
AT Support Specialist
Chris
AT IT Service Support
Software Development Team
This team is where the Smartbox story began and they are still at the very heart of what we do today. From Grid 3 to Look to Learn, talented developers from Bristol to Taiwan are involved in making the software that makes everything our users do with our technology possible.
Julia
Software Development Manager
Jason
Software Team Leader
Luke
Software Developer
Andrew
Software Developer
Brian
Software Developer
Bernie
Software Developer
Marco
Software Developer
Richard
Software Developer
Beth
QA Support Specialist
Production Team
Our production team is based in Malvern and the skills included in this team are diverse – from manufacturing of circuit boards to installation of our software – every single device we sell passes through the hands of these people.
Roy
Head of Production
Russell
Production Engineer
Sally
Buyer
Ben
Production Operative
Reece
Production Operative
Levi
Production Operative
Matt
Quality Assurance Operative
Martin
Logistics and Material Controller
