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Meet our board

Barney

Managing Director

Neil

Commercial Director

Dougal

Business Development Director

Jarrod

Finance Director

Admin Team

Everything that happens at Smartbox is underpinned by our Admin Team. From processing every order to scheduling over 1,000 visits every year, it’s all managed in Malvern by the friendly faces at Smart House.

 

Neil

Admin & Configuration Manager

Simon

Financial Administrator

Emma

Administrator

Dianah

Head of People and Culture

Hilary

Purchase Ledger Clerk

Rebecca

Sales Ledger Clerk

Matthew

IT Support

Jude

IT Support

Assistive Technology Team

Our UK Assistive Technology Team are out on the road meeting users every day. They not only provide expert consultations to individuals but also contribute to new product development and support our customers throughout their journey with our technology.

 

Adam

Head of Assessment

Nick

Head of EUROW sales

Keira

Assistive Technology Specialist

Shaun

Assistive Technology Specialist

Graeme

Assistive Technology Specialist

Neil

Assistive Technology Specialist

Danielle

Assistive Technology Specialist

Jay

Assistive Technology Specialist

Beverley

PA to the Assistive Technology team

Emma

Account Manager

Marketing Team

Providing useful, high quality information in the right place at the right time is very important to us. This team manage our website, communications and work with every other to team to create everything from product manuals to event stands.

 

Hannah

Head of Marketing

Kat

Marketing Manager

James

Design and Website Manager

Hannah

Marketing Executive

Natasha

Marketing Executive

 

Overseas Sales Team

Our assistive technology solutions are available all over the world through our trusted network of partners. Trained and supported by this team they enable people with disabilities in over 40 countries to use our cutting edge software and hardware.

 

Adam

Vice President of Operations, USA

Chris

Vice President of Assessment & Education, USA

Sabrina

Operations Coordinator

Service Team

The Service Team are based in our head quarters in Malvern. Some of our  Support Smartboxers have been with us since the very beginning. They have unparalleled knowledge and experience.

 

Steve

Head of Service

Tizzy

Support Manager

Gemma

AT Support Engineer

Rob

AT Support Specialist

Jess

AT Support Specialist

Dave

AT Support Specialist

Repairs Team

The Repairs Team work tirelessly to ensure our customers and users have their devices repaired and back to them as soon as possible.

 

Sandy

Repairs Manager

Andrea

Repairs Engineer and Repair Coordinator

Nicky

Repairs Assistant

Tom

Repairs Technician

Tom

Repairs Assistant

Software Development Team

This team is where the Smartbox story began and they are still at the very heart of what we do today. From Grid 3 to Look to Learn, talented developers from Bristol to Taiwan are involved in making the software that makes everything our users do with our technology possible.

 

Julia

Software Development Manager

Jason

Software Team Leader

Tim

Software Developer

Luke

Software Developer

Andrew

Software Developer

Brian

Software Developer

Bernie

Software Developer

William

Quality Assurance Support Specialist

Marco

Software Developer

Hardware Development Team

Product design, modelling and testing all happen in this team – from the latest Smartbox communication aid to a new switch accessory.

 

Dan

Hardware Manager

Lewis

Industrial Designer

Chase

Electronics Engineer

Production Team

Our production team is based in Malvern and the skills included in this team are diverse – from manufacturing of circuit boards to installation of our software – every single device we sell passes through the hands of these people.

 

Roy

Head of Production

Russell

Production Engineer

Sally

Buyer

Ben

Production Operative

Reece

Production Operative

Levi

Production Operative

Tom

Material Controller

Adam

AT Technician

Matthew

Quality Assurance Technician

Content Team

Our Content Team are responsible for researching, developing and designing the grid sets that are included with Grid 3.

 

Daisy

Head of Content

Trevor

AT Resources Manager

Kerry

AAC Implementation Manager

Jim

Media Developer

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