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Peace of Mind

All of our Smartbox devices come with a standard two year warranty. With Smart Care you can upgrade to a comprehensive support package for up to five years from the date of your purchase.

Smart Care is available with our Grid Pad, Power Pad, iOS and Servus devices. Other extended warranties may be available for these products, please contact us to discuss your requirements.

What does Smart Care offer you?

  • One free device repair or replacement per year
  • A free courtesy device while we complete your repairs
  • Battery and charger protection
  • Unlimited telephone and remote support from our customer and technical support team
  • We cover all shipping costs

Which devices are covered?

  • iPad Communication Aid
  • iPad Mini Communication Aid
  • £250 per year


  • Grid Pad Go
  • Grid Pad Pro
  • Grid Pad Eye
  • £300 per year


Full Smart Care terms and conditions as well as more information can be found on our Smart Care Information Sheet.

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