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Peace of Mind

All of our Smartbox devices come with a standard two year warranty. With Smart Care you can upgrade to a comprehensive support package for up to five years from the date of your purchase.

Smart Care is available with our Grid Pad, Touch Pad and Talk Pad devices. 

What does Smart Care offer you?

  • One free device repair or replacement per year
  • A free courtesy device while we complete your repairs
  • Battery and charger protection
  • Unlimited telephone and remote support from our customer and technical support team
  • We cover all shipping costs

Which devices are covered?

  • Grid Pad 10s (3 years included with new devices)
  • Grid Pad 12 (3 years included with new devices)
  • Grid Pad 15 (3 years included with new devices)
  • Talk Pad range
  • Touch Pad range
  • £300 per year

Older devices may also be eligible, if you would like to discuss a SmartCare package for your device please contact us.


Full Smart Care terms and conditions as well as more information can be found on our Smart Care Customer Information sheet.

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